1Step's experienced team of IT professionals provide service and support so your business can grow with confidence.

SERVICE DESK

SERVICE DESK

1Step will provide a highly effective and flexible management service to you. Our service team will proactively monitor and alert on faults that may occur within this supported environment.

INFRASTRUCTURE SUPPLY & SERVICE

INFRASTRUCTURE SUPPLY & SERVICE

Providing you maximum reliability in your wired and wireless network infrastructure across single and multiple locations

NETWORK

NETWORK

  • Quarterly Network Health Report/li>
  • Firewall Management and Maintenance/li>
  • Router Monitoring/li>
  • Hardware Warranty by OEM
WORKSTATIONS

WORKSTATIONS

  • Availability Monitoring
  • Scheduled Preventative Maintenance
  • Hardware Warranty by OEM
SERVER

SERVER

  • Advanced Performance Monitoring
  • Scheduled Preventative Maintenance
  • Licenses and Asset Management
  • Manage and Monitor backups daily
  • Test backups monthly
  • Hardware Warranty by OEM
PABX, VOICE, IT & NETWORK SUPPORT

PABX, VOICE, IT & NETWORK SUPPORT

  • Remote Dial in support
  • Normal Business Hours (onsite)
  • Enhanced Business Hours (onsite)
  • After Business Hours