Who we are

1Step Communications has been providing business communication solutions since 1987. We began with office telephone systems and have now broadened our expertise to all forms of office communications.

• Voice - IP Telephone Systems, Telstra pricing plans, Telstra TBS
• Mobile - Telstra business mobile handset plans, mobile data PDA blackberry
• Data - Telstra business broadband, IP networking VoiP

Being a small business ourselves we understand the demands of running a business. That is why we supply only the best most reliable products and services and why we build solutions to budgets.

Our highly trained team can tailor the correct solution that will make your business compliant with the flexibility to grow with you in the future.

Well-planned communications can do more than improve customer service. Today's communications technology should be viewed as a business tool enabling you to pursue new business goals.

Network Solutions. And the path to putting your best foot forward.

In today's rapidly evolving world of communications and IT, all businesses are faced with the challenge of how to implement network solutions which genuinely advance their ability to monitor and manage information flow.

Improve and protect client relationships with speedier, more responsive service. Connect staff to the tools necessary to team together and perform more productively -in the office or on the road, locally or internationally.

Allow informed decisions to be made faster; and ensure opportunities are seized instead of lost.

As a national Telstra Business Accredited Partner, 1step Communications is uniquely placed to help you put your best foot forward; and achieve a decisive competitive edge.

You'll find the expertise of our experienced Business Advisors invaluable in carefully analysing your current systems. Introducing you to the very latest innovations in voice, mobile and data services. Helping you understand and maximise the operational benefits of integrating the various options open into one seamless, scalable package; and creating a solution specially tailored to your specific needs.

Always with a view to working within your budget - and always following a future-proof path that lets you cost effectively expand your system as your business grows and requirements change.

All things are possible with 1step.

Whether you're a small business with just a handful of employees or a multinational operating across multiple sites on a global scale, 1step Communications offers a complete suite of leading edge products and professional services to promptly answer any modern network need. No matter how simple or sophisticated it is.

Through our customer focus and intimate knowledge of Telstra systems, we can act swiftly to more efficiently organise internet access, new phone numbers or extra phone lines ~ and also keep clients fully informed of new rate deals and packages that can significantly help to reduce costs.

But above and beyond this, 1step has the proven capacity to implement and fully install every business enhancing solution we supply. With minimal disruption to your day-to-day activities.

The decision may be to update and transform your existing system; it may be to completely replace it with a new one. Either way, you can be sure that the best-of-breed equipment and technology we employ has been sourced from the world's leading designers and manufacturers. Because to deliver the highest standards of workplace performance, they're the only people we're prepared to deal with.

Take the next step to a network solution that can put you one step ahead

Technology has taken huge steps over the last few years, 1step can help your company take the right step to improving your business productivity.

• Digital Hybrid System
• IP-Enabled System
• Pure IP System
• IP Converged System
• Phone and Accessories
• Wireless Infrastructure
• Optical and Wireline Infrastructure
• Voice Switchers
• Call Manager
• Contact Centre
• Converged Conferencing
• System Monitor
• Network Access
• IT Systems
• IT Software
• Lines and Package deals
• Installation
• Remote Maintainence

Success lies far beyond answering the phone

Today, all facets of telephony, e-mail, instant messaging, voice-mail, fax, multi-media conferencing and desktop and business applications can now be seamlessly integrated ~ creating a Unified Communications environment which is instantly accessible via any PC, laptop, web browser or phone device. In any location at any time.

Exciting new technologies like Voice over Internet Protocol (VoIP) now open the way to make voice calls via your broadband connection. Providing real solutions for home or remote office workers; and real cost savings on intra office calls. Hot Desking now allows you to turn any office handset into your own extension. IT solutions and software that can integrate your computer systems with your phone systems, improving productivity and revolutionising the way you do business.

The possibilities are not only endless, they're all available to you at 1step. At very, very competitive prices: and with the ability to have us provide ongoing maintenance to ensure your system remains working at peak efficiency and without a hiccup.